Frequently Asked Questions
Everything you need to know about outfitting your stylish companion.
How do I choose the correct size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's chest girth and neck circumference, then adding two fingers of space for comfort. If your pet is between sizes, we suggest choosing the larger size.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn items in their original packaging. For hygiene reasons, items must be free of pet hair and odors to be eligible for a full refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days. Tracking information is provided via email once your order ships.
Are your fabrics safe for pets with sensitive skin?
Yes, we prioritize high-quality, breathable fabrics like organic cotton and hypoallergenic blends. We avoid harsh dyes and itchy embellishments to ensure your pet stays comfortable and irritation-free.
Can I wash the pet clothing in a washing machine?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the shape and longevity of the garment. Please check the specific care label on each product.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.